Solution Overview

Milesight Smart Remote Management Solution is designed for installers or professional security service providers to accomplish easy, remote, and efficient management and maintenance of end user on-site devices.

Milesight leverages its own CCTV Router, M-Sight Pro APP, and Milesight CMS to deliver a seamless and well-integrated solution for security technicians to do remote maintenance in batch.

How it Works?

As it’s tailored for optimizing work efficiency, the key of Milesight Smart Remote Management Solution is simplicity. With its powerful product combination and simplified workflow, the solution enables speedy on-site problem solving remotely, which greatly saves your cost and time while also enhances the quality of support service.

For End User: Easy and Straightforward

When a problem occurs, things for users are very simple:

  •  Connect the router with Milesight network cameras and NVRs
  •  Add Milesight CCTV Router UR32S to M-Sight Pro APP
  •  All the devices connected to the router will be listed on the APP instantly
  •  Easily configure the remote access permissions of devices accordingly for installers or technicians

For Installers or Technicians: Professional and Efficient

For installers or technicians, we have Milesight CMS, a central management platform to achieve efficient and comprehensive technical support services. As a result, it becomes easy to solve on-site problems remotely.

  • Add Milesight CCTV Router UR32S to Milesight CMS via SN
  • The devices that have been granted permissions by user-side will be listed on CMS instantly
  • Enter device password to begin configuring parameters in batch
  • When the problem is solved, users can take back the permissions, ensuring for a safe operating environment

Benefits of Milesight Solution

For End User:

One-click Search and Easy Operation

  • Automatically search for devices connected with router on one-click
  • Configure device permissions for higher security and convenience

For Installer/Technician:

Reduce On-site Visits & Solve Site Issues Efficiently

  • Professional central management software
  • Remote access to the router and bulk configuration of devices connected to router
  • Reduce on-site visits, greatly saving time and cost

Comprehensive Remote Configuration and Maintenance Solution

  •  Device Maintenance:Device Upgrade/Reboot/Time Syn
  • Network Configuration:Device Activation/Network Settings/DDNS Setup/UPnP Setup
  • Video/Audio/Image parameters in detail for Camera
  • Channel Status of NVR

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